Terms of Use

1. Who provides the Apps

The Apps are provided by Metropolitan Research & Technology SRL (CUI 51196409, Nr. Reg. Com. J2025005608002), [Registered office address], Romania. Contact: contact@researchlab.ro.

2. Licence

We grant you a personal, non-exclusive, non-transferable licence to use the Apps on devices you own or control, for non-commercial purposes. For Apps downloaded from the Apple App Store, these terms supplement Apple’s Licensed Application End User License Agreement; where they conflict, these terms apply to the extent permitted.

3. Your account

Some Apps require an account. Keep your login details secure and give us accurate information. You may delete your account at any time from inside the App or by contacting support.

4. Purchases and subscriptions

• Payments for in-app purchases and subscriptions are processed by Apple or Google and charged to your store account at confirmation of purchase.
• Subscriptions renew automatically at the end of each period, at the same price and duration, unless you cancel at least 24 hours before the end of the current period.
• You can manage or cancel subscriptions in your App Store or Google Play account settings. Deleting the App does not cancel a subscription.
• If a free trial is offered, any unused part of it ends when you buy a subscription.
• Refunds are handled by Apple or Google under their policies. This does not affect your statutory rights as a consumer.

Right of withdrawal: for digital content supplied immediately, you agree that the content is made available right away and acknowledge that you lose the 14-day withdrawal right under EU consumer law once supply has started.

5. Acceptable use

You agree not to:

• use the Apps for anything unlawful or harmful;
• copy, modify, reverse-engineer or resell the Apps, except as the law allows;
• interfere with the Apps’ security or infrastructure, or access them by automated means;
• upload content that infringes others’ rights.

We may suspend accounts that break these rules.

6. Your content

You keep ownership of the content you create in the Apps. You give us the limited permission needed to store, process and display it so the App works for you.

7. Intellectual property

The Apps, the website and their content, design and trademarks belong to Metropolitan Research & Technology SRL or its licensors. These terms do not transfer any ownership to you.

8. Availability and changes

We work to keep the Apps available and up to date, but we may change, suspend or discontinue features. If we discontinue a paid service before the end of a period you have paid for, you may be entitled to a pro-rata refund.

9. Liability

The Apps are provided as they are. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.

10. Privacy

Our Privacy Policy explains how we handle personal data.

11. Governing law and disputes

These terms are governed by Romanian law. If you are a consumer in the EU, you also keep the protection of the mandatory laws of your country of residence and may bring claims in its courts. You can also use the Romanian consumer protection authority (ANPC).

12. Changes to these terms

We may update these terms. We will change the “last updated” date above and notify you of material changes in the App. Continuing to use the Apps after a change means you accept the new terms.